AntemetA certified ISO 27001 since july 2015, by AFNOR corp.
Aware of the challenges related to our customer data security, we decided to certify our Cloud offers and Customer Service ISO 27001. This certification guarantees the confidentiality and the security of the information hosted in the AntemetA Cloud and meets the market requirements of some companies’ sectors (such as health).
Pledge for continuous improvement, to acquire this standard we have:
- Develop an Information Systems Security Manager (ISSM) cell.
- Set up an Information Security Management System (ISMS) for our Cloud offerings and Customer Service.
- develop an Excellence Security and Quality Approach for services whose guarantee the safety of services we deliver:
- Professional Services.
- Managed Services.
- Operation and Administration of secure Cloud Computing Solutions.
AntemetA Customers Service follow the ITIL process
Referent in the IT sector, the ITIL certification propose the best practices for production management and information system deployment, it’s an orderly approach (planning, development, deployment) based on process.
Our experts are ITIL certified to guarantee the quality of the services they deliver you.
Prerequisites highly appreciated by our customers:
- Uniform language between the Client and the Customers Service: your interviewer uses the same words as you for a definition (Quality, Service, Incident, Problem, Change ...). No confusion possible.
- 360 ° project vision: your interviewer has a full vision of the whole value chain and the impact of its actions.
Because our experts are ITIL certified, AntemetA is committed to offering an added value service to its customers.
Our spaces in French datacenter are certified
Located in France, the datacenter we work with meet the highest safety requirements:
- ISO 27001:2005 : information security management
- ISO 9001:2008 : quality systems management.
- ISO 14001:2004 : environmental management.
- OHSAS 18001:2007 : health and safety at work management.
- PCI-DSS : online payment security management.
Foundation of our business, AntemetA has scrupulously selected this trusted partner which shares our safety and customers service requirements.